Routine communication and explanation.
Part of the output can be produced by software today.
Software drafts well and sends at volume, and vertical support agents now resolve a large share of inbound questions end to end. What does not transfer is the relationship, and the judgment about when a message should not be sent at all.
Addressed by vertical agents, builders, generalist agents
All 174 activities of this kind.
Ordered by how many occupations perform them, so the work that affects the most people reads first.
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