Collaborate with healthcare professionals to plan or provide treatment
Part of the output can be produced by software today.
Software drafts well and sends at volume, and vertical support agents now resolve a large share of inbound questions end to end. What does not transfer is the relationship, and the judgment about when a message should not be sent at all.
| How automatable | Partly automatable |
|---|---|
| Kind of work | Routine communication and explanation |
| Jobs that do it | 53 occupations |
| Tool categories that apply | Vertical agents, Builders |
| O*NET activity | Communicating with Supervisors, Peers, or Subordinates (4.A.4.a.2) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 53 occupations that perform it.
- Consult with other professionals about patients' neurological conditions.
- Collaborate with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
- Consult with or refer patients to appropriate health practitioners when necessary.
- Collaborate with other professionals, such as restorative dentists and orthodontists, to plan treatment.
- Coordinate orthodontic services with other dental and medical services.
- Collaborate with general dentists, specialists, and other health professionals to develop solutions to dental and oral health concerns.
- Consult with physicians and health care personnel to determine nutritional needs and diet restrictions of patient or client.
- Consult with and refer patients to ophthalmologist or other health care practitioner if additional medical treatment is determined necessary.
- Collaborate with other health care professionals to plan, monitor, review, or evaluate the quality or effectiveness of drugs or drug regimens, providing advice on drug applications or characteristics.
- Consult with rehabilitation team to select activity programs or coordinate occupational therapy with other therapeutic activities.
- Collaborate with specialists, such as rehabilitation counselors, speech pathologists, and occupational therapists, to provide client solutions.
- Confer with the patient, medical practitioners, or appropriate others to plan, implement, or assess the intervention program.
- Confer with members of treatment team to plan and evaluate therapy programs.
- Work as part of a team of physicians, nurses, or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Participate in and write reports for meetings regarding patients' progress, such as individualized educational planning (IEP) meetings, in-service meetings, or intervention assistance team meetings.
- Confer with other professionals on client's treatment team to develop, coordinate, or integrate treatment plans.
- Confer with professionals on client's treatment team to develop, coordinate, or integrate treatment plans.
- Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
What we would actually use
One recommendation rather than a shortlist, because a shortlist is just your problem handed back. This is what we would buy for routine communication and explanation, and what it costs.
Drafting replies costs nothing beyond the assistant you already pay for. Only move to a support agent billed per resolution once the inbound volume is large enough that the per-resolution price beats the hour it takes you.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
53 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Acute Care Nurses
- Advanced Practice Psychiatric Nurses
- Allergists and Immunologists
- Anesthesiologists
- Art Therapists
- Athletic Trainers
- Audiologists
- Chiropractors
- Clinical Neuropsychologists
- Clinical Nurse Specialists
- Critical Care Nurses
- Diagnostic Medical Sonographers
- Dietetic Technicians
- Dietitians and Nutritionists
- Emergency Medical Technicians
- Family Medicine Physicians
- Licensed Practical and Licensed Vocational Nurses
- Low Vision Therapists, Orientation and Mobility Specialists, and Vision Rehabilitation Therapists
- Magnetic Resonance Imaging Technologists
- Midwives
- Music Therapists
- Naturopathic Physicians
- Neurologists
- Neuropsychologists
- Nurse Anesthetists
- Nurse Midwives
- Nurse Practitioners
- Obstetricians and Gynecologists
- Occupational Health and Safety Specialists
- Occupational Therapists
- Ophthalmologists, Except Pediatric
- Optometrists
- Oral and Maxillofacial Surgeons
- Orthodontists
- Orthoptists
- Orthotists and Prosthetists
- Paramedics
- Pharmacists
- Physical Medicine and Rehabilitation Physicians
- Physical Therapists
- Physicians, Pathologists
- Prosthodontists
- Psychiatric Technicians
- Psychiatrists
- Radiologic Technologists and Technicians
- Radiologists
- Recreational Therapists
- Registered Nurses
- Respiratory Therapists
- Skincare Specialists
- Speech-Language Pathologists
- Sports Medicine Physicians
- Surgical Assistants
Work that goes with it
O*NET groups these under “Confer with healthcare or other professionals about patient care”. In practice they tend to be done by the same person, in the same sitting.
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.