Advise others on legal or regulatory compliance matters
Part of the output can be produced by software today.
Software drafts well and sends at volume, and vertical support agents now resolve a large share of inbound questions end to end. What does not transfer is the relationship, and the judgment about when a message should not be sent at all.
| How automatable | Partly automatable |
|---|---|
| Kind of work | Routine communication and explanation |
| Jobs that do it | 20 occupations |
| Tool categories that apply | Vertical agents, Builders |
| O*NET activity | Providing Consultation and Advice to Others (4.A.4.b.6) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 20 occupations that perform it.
- Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- Advise management on such matters as equal employment opportunity, sexual harassment, and discrimination.
- Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Advise or assist in obtaining patents or meeting other legal requirements.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Provide communities with assistance in applying for federal funding for emergency management facilities, radiological instrumentation, and related items.
- Provide regulatory guidance to departments or development project teams regarding design, development, evaluation, or marketing of products.
- Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
- Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
- Provide expert witness testimony on issues such as soil, air, or water contamination and associated cleanup measures.
- Advise clients on financial and legal matters, such as investments and taxes.
- Negotiate claim settlements or recommend litigation when settlement cannot be negotiated.
- Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.
- Recommend legal or administrative action to protect government property.
- Advise project teams on subjects such as premarket regulatory requirements, export and labeling requirements, or clinical study compliance issues.
- Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.
- Recommend actions to ensure compliance with laws and regulations, or to protect solvency of institutions.
What we would actually use
One recommendation rather than a shortlist, because a shortlist is just your problem handed back. This is what we would buy for routine communication and explanation, and what it costs.
Drafting replies costs nothing beyond the assistant you already pay for. Only move to a support agent billed per resolution once the inbound volume is large enough that the per-resolution price beats the hour it takes you.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
20 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Actuaries
- Agents and Business Managers of Artists, Performers, and Athletes
- Brownfield Redevelopment Specialists and Site Managers
- Chief Executives
- Claims Adjusters, Examiners, and Investigators
- Compensation and Benefits Managers
- Compliance Managers
- Compliance Officers
- Customs Brokers
- Emergency Management Directors
- Financial Examiners
- Fraud Examiners, Investigators and Analysts
- Government Property Inspectors and Investigators
- Human Resources Managers
- Loss Prevention Managers
- Medical and Health Services Managers
- Natural Sciences Managers
- Regulatory Affairs Managers
- Regulatory Affairs Specialists
- Social and Community Service Managers
Work that goes with it
O*NET groups these under “Advise others on legal or regulatory matters”. In practice they tend to be done by the same person, in the same sitting.
| Activity | Jobs |
|---|---|
| Advise others on matters of public policy | 9 |
| Provide legal advice to clients | 3 |
| Recommend legal actions | 3 |
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.