The work this job is made of, grouped and scored on how much of its output software can produce today, then linked to what addresses it. What is left over is the job. The full activity list is underneath.
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
All 22 detailed work activities O*NET records for Social and Community Service Managers, grouped by how much of each one software can take on. Every row has its own page.
| Activity | Jobs |
|---|---|
| Maintain operational records | 46 |
| Prepare financial documents, reports, or budgets | 37 |
| Prepare operational budgets | 26 |
| Interview employees, customers, or others to collect information | 23 |
| Conduct opinion surveys or needs assessments | 7 |
| Analyze market research data | 6 |
| Analyze impact of legal or regulatory changes | 5 |
| Evaluate training programs, instructors, or materials | 4 |
| Activity | Jobs |
|---|---|
| Promote products, services, or programs | 25 |
| Resolve customer complaints or problems | 21 |
| Advise others on legal or regulatory compliance matters | 20 |
| Coordinate special events or programs | 11 |
| Represent the organization in external relations | 10 |
| Activity | Jobs |
|---|---|
| Supervise employees | 57 |
| Develop organizational policies or programs | 31 |
| Develop operating strategies, plans, or procedures | 27 |
| Hire personnel | 27 |
| Recruit personnel | 18 |
| Establish interpersonal business relationships to facilitate work activities | 16 |
| Manage human resources activities | 15 |
| Monitor performance of organizational members or partners | 13 |
| Direct administrative or support services | 7 |