Monitor performance of organizational members or partners
Little of this can be handed to software today.
The reporting and paperwork around management automate well. Directing, developing and evaluating people does not, and people do not accept it when it is attempted on them.
| How automatable | Barely automatable |
|---|---|
| Kind of work | Managing, training and developing people |
| Jobs that do it | 13 occupations |
| Tool categories that apply | Enterprise platforms |
| O*NET activity | Monitoring Processes, Materials, or Surroundings (4.A.1.a.2) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 13 occupations that perform it.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Monitor suppliers' activities to assess performance in meeting quality or delivery requirements.
- Monitor students' progress and provide students and teachers with assistance in resolving any problems.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Conduct faculty performance evaluations.
- Monitor athletes' use of equipment to ensure safe and proper use.
What we would actually use
Nothing in our landscape addresses this work. That is the honest answer rather than a padded list: this activity needs a person present, or a machine rather than a software agent.
Buy nothing. The reporting and paperwork around management run on whatever you already use for documents, and the part that is actually managing people does not automate at any price.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Enterprise platforms
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
13 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Advertising and Promotions Managers
- Coaches and Scouts
- Education and Childcare Administrators, Preschool and Daycare
- Family and Consumer Sciences Teachers, Postsecondary
- Funeral Home Managers
- General and Operations Managers
- Lodging Managers
- Mathematical Science Teachers, Postsecondary
- Medical and Health Services Managers
- Nursing Instructors and Teachers, Postsecondary
- Social and Community Service Managers
- Supply Chain Managers
- Transportation, Storage, and Distribution Managers
Work that goes with it
O*NET groups these under “Monitor individual behavior or performance”. In practice they tend to be done by the same person, in the same sitting.
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.