Testify at legal or legislative proceedings
Part of the output can be produced by software today.
Software drafts well and sends at volume, and vertical support agents now resolve a large share of inbound questions end to end. What does not transfer is the relationship, and the judgment about when a message should not be sent at all.
| How automatable | Partly automatable |
|---|---|
| Kind of work | Routine communication and explanation |
| Jobs that do it | 31 occupations |
| Tool categories that apply | Vertical agents, Builders |
| O*NET activity | Communicating with People Outside the Organization (4.A.4.a.3) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 31 occupations that perform it.
- Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
- Determine the nature of code violations and actions to be taken, and issue written notices of violation, participating in enforcement hearings, as necessary.
- Testify in court or at administrative proceedings concerning investigation findings.
- Testify at inquests, hearings, and court trials.
- Provide expert testimony in legal proceedings related to labor relations or labor contracts.
- Testify in court as to the value of a piece of tangible property.
- Testify in court as to the value of a piece of real estate property.
- Testify before examining and fund-granting authorities, clarifying and promoting the proposed budgets.
- Participate in informal appeals hearings on contested cases from other agents.
- Testify in court regarding investigation findings.
- Write reports, sign affidavits, or give depositions for legal proceedings.
- Testify before public agencies on proposed legislation affecting businesses.
- Testify as an expert witness in court cases on land survey issues, such as property boundaries.
- Provide expert testimony in litigation cases.
- Provide litigation support, such as writing reports for expert testimony or testifying as an expert witness.
- Provide expert testimony in employment lawsuits.
- Testify in court about investigative or analytical methods or findings.
- Testify in depositions or trials as an expert witness.
What we would actually use
One recommendation rather than a shortlist, because a shortlist is just your problem handed back. This is what we would buy for routine communication and explanation, and what it costs.
Drafting replies costs nothing beyond the assistant you already pay for. Only move to a support agent billed per resolution once the inbound volume is large enough that the per-resolution price beats the hour it takes you.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
31 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Actuaries
- Agricultural Inspectors
- Animal Control Workers
- Appraisers and Assessors of Real Estate
- Appraisers of Personal and Business Property
- Budget Analysts
- Chief Executives
- Coroners
- Customs and Border Protection Officers
- Detectives and Criminal Investigators
- Digital Forensics Analysts
- Economists
- Embalmers
- Environmental Compliance Inspectors
- Fire Inspectors and Investigators
- First-Line Supervisors of Police and Detectives
- Fish and Game Wardens
- Forensic Science Technicians
- Fraud Examiners, Investigators and Analysts
- Government Property Inspectors and Investigators
- Health and Safety Engineers, Except Mining Safety Engineers and Inspectors
- Industrial-Organizational Psychologists
- Labor Relations Specialists
- Parking Enforcement Workers
- Physicians, Pathologists
- Police and Sheriff's Patrol Officers
- Police Identification and Records Officers
- Private Detectives and Investigators
- Retail Loss Prevention Specialists
- Surveyors
- Tax Examiners and Collectors, and Revenue Agents
Work that goes with it
O*NET groups these under “Present information in legal proceedings”. In practice they tend to be done by the same person, in the same sitting.
| Activity | Jobs |
|---|---|
| Represent the interests of clients in legal proceedings | 4 |
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.