The tasks · Customs and Border Protection OfficersSOC 33-3051.04
Record and report activities and findingsWhat can do this →
88% · agent
Calculate duties and taxes on goodsWhat can do this →
85% · agent
Interpret and explain laws to travelersWhat can do this →
78% · agent
Investigate duty refund applicationsWhat can do this →
72% · agent
Examine immigration documents and interview personsWhat can do this →
35% · you keep
Detain violators and arrange legal actionWhat can do this →
15% · you keep
The team4 agents · 4 need no setup
Documentation agent
Microsoft Word · Microsoft Excel · SAP software
● No integration needed
Tax calculation agent
Microsoft Excel · SAP software · Sheets
● No integration needed
Legal guidance agent
Law enforcement information databases · Microsoft Word · Docs
● No integration needed
Investigation support agent
Microsoft Excel · Law enforcement information databases · SAP software
● No integration needed
You keep this
Make final admission/denial decisions for travelersPhysically detain and arrest violatorsTestify in federal court proceedingsOwn legal accountability for enforcement actions
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
