The tasks · Customs and Border Protection OfficersSOC 33-3051.04
Record activities, findings, violations, and decisionsWhat can do this →
88% · agentMostly automatable
Calculate duties and taxes on goodsWhat can do this →
85% · agentMostly automatable
Examine documentation and determine eligibilityWhat can do this →
82% · agentMostly automatable
Investigate applications for refunds and penalty mitigationWhat can do this →
78% · agentMostly automatable
Interpret and explain laws to travelers and shippersWhat can do this →
52% · agentPartly automatable
Detain violators and seize contraband physicallyWhat can do this →
8% · you keepBarely automatable
The team5 agents · 5 need no setup
Records & Reporting Agent
Microsoft Excel · Microsoft Word · Law enforcement information databases
● No integration needed
Documentation Review Agent
Treasury Enforcement Communications System TECS · National Crime Information Center (NCIC) database · Docs
● No integration needed
Duty & Tax Calculation Agent
Microsoft Excel · SAP software · Sheets
● No integration needed
Refund Investigation Agent
Law enforcement information databases · Microsoft Excel · Docs
● No integration needed
Regulatory Guidance Agent
Web · Docs · Email
● No integration needed
You keep this
Make final admission/denial decisions and own legal accountabilityPhysically detain violators and seize contrabandTestify in court and immigration appealsAuthorize prosecutions and coordinate enforcement actions
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
