Advise communities or institutions regarding health or safety issues
Part of the output can be produced by software today.
Software drafts well and sends at volume, and vertical support agents now resolve a large share of inbound questions end to end. What does not transfer is the relationship, and the judgment about when a message should not be sent at all.
| How automatable | Partly automatable |
|---|---|
| Kind of work | Routine communication and explanation |
| Jobs that do it | 11 occupations |
| Tool categories that apply | Vertical agents, Builders |
| O*NET activity | Providing Consultation and Advice to Others (4.A.4.b.6) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 11 occupations that perform it.
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
- Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.
- Recommend corrective measures to be applied based on results of environmental contaminant analyses.
- Advise food service managers and organizations on sanitation, safety procedures, menu development, budgeting, and planning to assist with establishment, operation, and evaluation of food service facilities and nutrition programs.
- Advise on health risks in the workplace or on health-related transition to retirement.
- Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.
- Advise patients and community members concerning diet, activity, hygiene, or disease prevention.
- Advise patients and community members concerning diet, activity, hygiene, and disease prevention.
- Advise patients, parents or guardians, and community members concerning diet, activity, hygiene, and disease prevention.
- Provide consultation to organizations or agencies on the workplace application of safety principles, practices, or techniques.
- Make recommendations regarding public policy, such as nutrition labeling, food fortification, or nutrition standards for school programs.
What we would actually use
One recommendation rather than a shortlist, because a shortlist is just your problem handed back. This is what we would buy for routine communication and explanation, and what it costs.
Drafting replies costs nothing beyond the assistant you already pay for. Only move to a support agent billed per resolution once the inbound volume is large enough that the per-resolution price beats the hour it takes you.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
11 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Cardiologists
- Dietitians and Nutritionists
- Family Medicine Physicians
- Food Service Managers
- General Internal Medicine Physicians
- Obstetricians and Gynecologists
- Occupational Health and Safety Specialists
- Occupational Health and Safety Technicians
- Occupational Therapists
- Pediatricians, General
- Registered Nurses
Work that goes with it
O*NET groups these under “Advise others on healthcare or wellness issues”. In practice they tend to be done by the same person, in the same sitting.
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.