Train personnel
Little of this can be handed to software today.
The reporting and paperwork around management automate well. Directing, developing and evaluating people does not, and people do not accept it when it is attempted on them.
| How automatable | Barely automatable |
|---|---|
| Kind of work | Managing, training and developing people |
| Jobs that do it | 12 occupations |
| Tool categories that apply | Enterprise platforms |
| O*NET activity | Training and Teaching Others (4.A.4.b.3) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 12 occupations that perform it.
- Train bioinformatics staff or researchers in the use of databases.
- Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
- Train police officers in dog handling and training techniques for tracking, crowd control, and narcotics and bomb detection.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Provide assistance in the training and orientation of new cashiers.
- Train and supervise subordinates and other staff.
- Train other workers or coordinate their work, as necessary.
- Arrange for in-house and external training activities.
- Train new workers.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Train and assist staff with computer usage.
- Train other staff members to perform work activities, such as using computer applications.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
What we would actually use
Nothing in our landscape addresses this work. That is the honest answer rather than a padded list: this activity needs a person present, or a machine rather than a software agent.
Buy nothing. The reporting and paperwork around management run on whatever you already use for documents, and the part that is actually managing people does not automate at any price.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Enterprise platforms
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
12 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Animal Control Workers
- Bioinformatics Technicians
- Court, Municipal, and License Clerks
- Executive Secretaries and Executive Administrative Assistants
- First-Line Supervisors of Office and Administrative Support Workers
- Gambling Cage Workers
- Human Resources Assistants, Except Payroll and Timekeeping
- Office Clerks, General
- Patient Representatives
- Postal Service Mail Sorters, Processors, and Processing Machine Operators
- Procurement Clerks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Work that goes with it
O*NET groups these under “Train others on operational or work procedures”. In practice they tend to be done by the same person, in the same sitting.
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.