The tasks · First-Line Supervisors of Office and Administrative Support WorkersSOC 43-1011.00
Compile reports and documentationWhat can do this →
88% · agent
Calculate financial data and balancesWhat can do this →
85% · agent
Prepare work schedules and assignmentsWhat can do this →
82% · agent
Respond to customer complaintsWhat can do this →
78% · agent
Analyze financial activities and budget inputWhat can do this →
75% · agent
Supervise and evaluate employee performanceWhat can do this →
25% · you keep
The team5 agents · 5 need no setup
Reporting agent
Microsoft Word · Microsoft Excel · Google Docs
● No integration needed
Financial calculation agent
Microsoft Excel · Intuit QuickBooks · Sheets
● No integration needed
Scheduling agent
Microsoft Project · Microsoft Excel · Calendar
● No integration needed
Customer service agent
Microsoft Outlook · Salesforce software · Email
● No integration needed
Financial analysis agent
Microsoft Excel · Tableau · Intuit QuickBooks
● No integration needed
You keep this
Make final hiring and personnel decisionsOwn accountability for departmental performance and complianceConduct face-to-face performance evaluations and disciplinary actionsApprove budget recommendations and strategic decisions
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
