Train personnel to enhance job skills
Little of this can be handed to software today.
The reporting and paperwork around management automate well. Directing, developing and evaluating people does not, and people do not accept it when it is attempted on them.
| How automatable | Barely automatable |
|---|---|
| Kind of work | Managing, training and developing people |
| Jobs that do it | 13 occupations |
| Tool categories that apply | Enterprise platforms |
| O*NET activity | Training and Teaching Others (4.A.4.b.3) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 13 occupations that perform it.
- Train or supervise sales or clerical staff.
- Hire, train, or supervise purchasing clerks, buyers, and expediters.
- Schedule or conduct new employee orientations.
- Hire, train, and supervise volunteers and support staff required for events.
- Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Supervise, train, or mentor junior team members.
- Train other examiners in the financial examination process.
- Train others in fraud detection and prevention techniques.
- Train staff on park programs.
- Train security personnel on protective procedures, first aid, fire safety, and other duties.
- Teach fire investigation techniques to other firefighter personnel.
- Conduct wildland firefighting training.
- Train police officers in dog handling and training techniques for tracking, crowd control, and narcotics and bomb detection.
- Offer specific training programs to help workers maintain or improve job skills.
What we would actually use
Nothing in our landscape addresses this work. That is the honest answer rather than a padded list: this activity needs a person present, or a machine rather than a software agent.
Buy nothing. The reporting and paperwork around management run on whatever you already use for documents, and the part that is actually managing people does not automate at any price.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
The rest of the category
Context, not alternatives to weigh up. We name the layer rather than promise a named product does your specific task.
Enterprise platforms
Matched from the kind of work, not from vendor marketing. Check any of them can reach the system your records actually live in — that connection, not the model, is where these projects stall.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
13 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Animal Control Workers
- Financial and Investment Analysts
- Financial Examiners
- Fire Inspectors and Investigators
- First-Line Supervisors of Security Workers
- Forest Fire Inspectors and Prevention Specialists
- Fraud Examiners, Investigators and Analysts
- Human Resources Specialists
- Meeting, Convention, and Event Planners
- Park Naturalists
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- Training and Development Specialists
- Wholesale and Retail Buyers, Except Farm Products
Work that goes with it
O*NET groups these under “Train others on operational or work procedures”. In practice they tend to be done by the same person, in the same sitting.
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.