The tasks · Office Clerks, GeneralSOC 43-9061.00
Document preparation, formatting, and proofreadingWhat can do this →
88% · agentMostly automatable
Data compilation, recording, and verificationWhat can do this →
85% · agentMostly automatable
Mail processing, sorting, and correspondenceWhat can do this →
82% · agentMostly automatable
Filing, database maintenance, and records managementWhat can do this →
80% · agentMostly automatable
Phone answering, call routing, and customer inquiriesWhat can do this →
62% · agentPartly automatable
Physical office equipment operation and maintenanceWhat can do this →
18% · you keepBarely automatable
The team5 agents · 5 need no setup
Document Production Agent
Microsoft Word · Google Docs · Adobe Acrobat
● No integration needed
Data Management Agent
Microsoft Excel · Microsoft Access · Database software
● No integration needed
Correspondence Agent
Microsoft Outlook · Email · Docs
● No integration needed
Records & Filing Agent
Microsoft SharePoint · Google Drive · Filing system software
● No integration needed
Communications Agent
Chat · Email · Microsoft Outlook
● No integration needed
You keep this
Supervise and train clerical staffPhysically operate and troubleshoot office equipment on-siteApprove financial transactions and disbursementsOwn accountability for sensitive customer escalations and complaints
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
