Operate office equipment
Little of this can be handed to software today.
This happens in the physical world, so software agents do not touch it. Automation here means robotics and machinery, which is a different market from the one mapped on this site, on a much slower clock.
| How automatable | Barely automatable |
|---|---|
| Kind of work | Physical, manual and inspection work |
| Jobs that do it | 13 occupations |
| Tool categories that apply | None |
| O*NET activity | Controlling Machines and Processes (4.A.3.a.3) |
What this looks like on the job
Not our paraphrase. These are real task statements recorded against this activity, spread across the 13 occupations that perform it.
- Operate typing, adding, calculating, or billing machines.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
- Operate and maintain audio-visual equipment.
- Duplicate records for distribution to branch offices.
- Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
- Make photocopies of correspondence, documents, and other printed matter.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Load machines with required input or output media, such as paper, cards, disks, tape, or Braille media.
- Print and make copies of work.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
- Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
- Operate mechanized files that rotate to bring needed records to a particular location.
- Make copies of correspondence or other printed material.
- Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.
- Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
What we would actually use
Nothing in our landscape addresses this work. That is the honest answer rather than a padded list: this activity needs a person present, or a machine rather than a software agent.
Nothing on this site applies. Automation here is robotics and machinery, a different market on a much slower clock, and no software subscription moves it.
Chosen for the cheapest thing that does the job, not the best funded. Nothing on this site is sponsored, and the full landscape is there when you want to disagree with us.
How people actually do it
No workflow names this activity yet, but these automate the same kind of work, with the prompts to paste and what to keep for yourself.
Who does this work
13 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
- Billing and Posting Clerks
- Bookkeeping, Accounting, and Auditing Clerks
- Couriers and Messengers
- Data Entry Keyers
- File Clerks
- Legal Secretaries and Administrative Assistants
- Library Assistants, Clerical
- Medical Secretaries and Administrative Assistants
- New Accounts Clerks
- Office Clerks, General
- Office Machine Operators, Except Computer
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- Word Processors and Typists
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.