The tasks · Medical Secretaries and Administrative AssistantsSOC 43-6013.00
Transcribe and compile medical records and documentationWhat can do this →
88% · agentMostly automatable
Prepare correspondence, reports, and business documentsWhat can do this →
85% · agentMostly automatable
Complete and process insurance claims and compliance formsWhat can do this →
82% · agentMostly automatable
Maintain and update medical records and filesWhat can do this →
80% · agentMostly automatable
Send correspondence, records, and documents via mail/email/faxWhat can do this →
78% · agentMostly automatable
Greet visitors and ascertain purpose of visit in personWhat can do this →
18% · you keepBarely automatable
The team5 agents · 4 need no setup
Medical transcription agent
Microsoft Word · Electronic health record EHR software · Data entry software
● No integration needed
Medical correspondence agent
Microsoft Word · Microsoft Outlook · Email software
● No integration needed
Insurance claims processing agent
Billing software · Medical procedure coding software · Healthcare common procedure coding system HCPCS
● No integration needed
Medical records management agent
eClinicalWorks EHR software · Epic Systems · MEDITECH software
Needs EHR system
Document transmission agent
Email software · Microsoft Outlook · Google Drive
● No integration needed
You keep this
Provide in-person reception and patient greeting with empathy and judgmentHandle sensitive patient interactions requiring discretion and trustMake final decisions on appointment prioritization and scheduling conflictsOwn accountability for protected health information (PHI) compliance and security
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
