The tasks · Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveSOC 43-6014.00
Compose correspondence, reports, and documentationWhat can do this →
88% · agentMostly automatable
Database entry, record-keeping, and data managementWhat can do this →
85% · agentMostly automatable
Schedule appointments and maintain calendarsWhat can do this →
64% · agentPartly automatable
Answer phones, route calls, and provide informationWhat can do this →
58% · agentPartly automatable
Process mail, distribute materials, and coordinate flowWhat can do this →
48% · you keepPartly automatable
Greet visitors and direct to appropriate personnelWhat can do this →
18% · you keepBarely automatable
The team4 agents · 4 need no setup
Documentation agent
Microsoft Word · Google Docs · Microsoft PowerPoint
● No integration needed
Data management agent
Microsoft Excel · Google Sheets · Microsoft Access
● No integration needed
Scheduling agent
Microsoft Outlook · Google Workspace software · Calendar
● No integration needed
Phone & inquiry agent
Email · Chat · Docs
● No integration needed
You keep this
Physically greet and assess visitors in-personSupervise and manage clerical staff performanceApprove final expenditures and financial transactionsOwn accountability for confidential or sensitive communications
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
