The tasks · Couriers and MessengersSOC 43-5021.00
Route planning and optimizationWhat can do this →
88% · agentMostly automatable
Recording delivery information and trackingWhat can do this →
85% · agentMostly automatable
Sorting items by delivery routeWhat can do this →
82% · agentMostly automatable
Office administration and filingWhat can do this →
78% · agentMostly automatable
Customer notifications and coordinationWhat can do this →
58% · agentPartly automatable
Physical delivery and pickupWhat can do this →
12% · you keepBarely automatable
The team5 agents · 5 need no setup
Route optimization agent
Route mapping software · Sheets
● No integration needed
Delivery tracking agent
Microsoft Excel · Docs
● No integration needed
Sorting coordinator agent
Microsoft Excel · Route mapping software
● No integration needed
Administrative support agent
Microsoft Office software · Docs
● No integration needed
Customer communication agent
Email · Chat · Microsoft Outlook
● No integration needed
You keep this
Physically transport and deliver items to destinationsLoad and unload materials safely, handle hazardous goodsOperate and maintain delivery vehiclesObtain in-person signatures and handle payment collection
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
