Manage budgets for personal services operations.
Little of this can be handed to software today.
The reporting and paperwork around management automate well. Directing, developing and evaluating people does not, and people do not accept it when it is attempted on them.
| How automatable | Barely automatable |
|---|---|
| Kind of work | Managing, training and developing people |
| Jobs that do it | 6 occupations |
| Tool categories that apply | Enterprise platforms |
| O*NET activity | Guiding, Directing, and Motivating Subordinates (4.A.4.b.4) |
What could do this work.
These are the categories of tool that address managing, training and developing people, with a few live examples from our landscape. We name the category rather than promise that a specific product does your specific task, because that promise would not be true.
Enterprise platforms
Categories are matched from the kind of work, not from vendor marketing. Before committing to any of them, check that the tool can reach the system your record actually lives in. That connection, not the model, is where most of these projects stall.
Who does this work.
6 occupations in the O*NET database perform this activity. Each one has a full breakdown of its other tasks.
Work that goes with it.
O*NET groups these under “Manage budgets or finances”. In practice they tend to be done by the same person, in the same sitting.
Method. The activity, its taxonomy placement and the occupations that perform it come straight from the public-domain O*NET 30.3 database. The automatability band is ours: we map each of O*NET’s 41 generalized work activities to how much of its output current software can produce, assuming a person still reviews and owns the result. It is a coarse three-way judgment on purpose. A precise-looking percentage here would be invented.