The tasks · First-Line Supervisors of Gambling Services WorkersSOC 39-1013.00
Financial transactions and record-keepingWhat can do this →
88% · agentMostly automatable
Operational reporting and documentationWhat can do this →
85% · agentMostly automatable
Scheduling and staffing coordinationWhat can do this →
62% · agentPartly automatable
Customer inquiry response and rule explanationWhat can do this →
58% · agentPartly automatable
Patron behavior monitoring and security alertsWhat can do this →
28% · you keepBarely automatable
On-floor supervision and physical equipment maintenanceWhat can do this →
12% · you keepBarely automatable
The team4 agents · 4 need no setup
Financial transactions agent
Microsoft Excel · Microsoft Access · Docs
● No integration needed
Operations reporting agent
Microsoft Excel · Microsoft Word · Docs
● No integration needed
Scheduling coordination agent
Microsoft Excel · Microsoft Project · Calendar
● No integration needed
Customer service agent
Microsoft Outlook · Docs · Email
● No integration needed
You keep this
On-site enforcement of safety rules and regulations, including removing intoxicated or underage patronsPhysical presence on gaming floor to monitor cheating, machine malfunctions, and patron welfareFinal approval of employee performance evaluations and hiring decisionsDirect supervision and real-time management of gaming staff and operations
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
