The tasks · Spa ManagersSOC 11-9179.02
Maintain financial records and perform accounting dutiesWhat can do this →
88% · agentMostly automatable
Maintain client databases and service recordsWhat can do this →
85% · agentMostly automatable
Respond to customer inquiries and complaintsWhat can do this →
62% · agentPartly automatable
Schedule guest appointments and coordinate facility schedulesWhat can do this →
58% · agentPartly automatable
Monitor operations for health, safety, and hygiene complianceWhat can do this →
28% · you keepBarely automatable
Train and supervise staff on service standards and performanceWhat can do this →
22% · you keepBarely automatable
The team4 agents · 2 need no setup
Financial reporting agent
Microsoft Excel · Sheets · Docs
● No integration needed
Client database agent
MINDBODY business management software · Sheets · Docs
Needs MINDBODY business management software
Customer service agent
Email · Chat · Microsoft Outlook
● No integration needed
Scheduling agent
Calendar · MINDBODY business management software · Microsoft Outlook
Needs MINDBODY business management software
You keep this
Own final budget decisions and financial accountabilityConduct in-person staff training and performance evaluationsPerform on-site safety and hygiene inspectionsLead and motivate staff, handle sensitive HR issues
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
