Spa Managers, task by task.

Every activity this job is made of, scored on how much of its output software can produce today and linked to what addresses it. What is left over is the job.

SOC code
11-9179.02
Activities scored
6
Handed to agents
5
Grounded in
O*NET 30.3
The tasks · Spa ManagersSOC 11-9179.02
Customer service and inquiriesWhat can do this →
85% · agent
85% · agent
Marketing strategy developmentWhat can do this →
82% · agent
80% · agent
78% · agent
Staff performance evaluationWhat can do this →
35% · you keep
The team5 agents · 4 need no setup
Customer service agent
Email · Chat · Web
● No integration needed
Financial reporting agent
Microsoft Excel · Microsoft Word · Sheets
● No integration needed
Marketing strategy agent
Microsoft PowerPoint · Facebook · Twitter
● No integration needed
Scheduling agent
MINDBODY business management software · Calendar · Email
Needs MINDBODY business management software
Inventory management agent
Microsoft Excel · Sheets · Email
● No integration needed
You keep this
Final hiring and termination decisionsBudget approval and financial accountabilityPhysical facility safety inspectionsHigh-stakes customer relationship management

Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.

Start with these three.

The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.

Customer service and inquiries85% · relationships, negotiation and public-facing presence · barely automatable
No software category addresses thisWhy not
Financial reporting and accounting85% · recording, documentation and administration · mostly automatable
Marketing strategy development82% · drafting and content production · mostly automatable