The tasks · Ushers, Lobby Attendants, and Ticket TakersSOC 39-3031.00
Customer inquiry response and information provisionWhat can do this →
85% · agent
Ticket counting and record preparationWhat can do this →
82% · agent
Staff scheduling and duty assignmentWhat can do this →
78% · agent
Inventory management of merchandise and suppliesWhat can do this →
75% · agent
Physical patron assistance and usheringWhat can do this →
25% · you keep
Safety monitoring and emergency responseWhat can do this →
20% · you keep
The team4 agents · 4 need no setup
Customer service agent
Microsoft Outlook · Microsoft Word · Web
● No integration needed
Records and reporting agent
Microsoft Excel · Microsoft Word · Ticket scanning software
● No integration needed
Scheduling agent
Microsoft Excel · Microsoft Outlook · Calendar
● No integration needed
Inventory tracking agent
Microsoft Excel · Microsoft Office software · Sheets
● No integration needed
You keep this
Physical presence for patron safety and emergency situationsDirect assistance to patrons with special needs and mobilityFinal authority on admittance decisions and security enforcementIn-person dispute mediation and conflict resolution
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
No software category addresses thisWhy not
