The tasks · Ushers, Lobby Attendants, and Ticket TakersSOC 39-3031.00
Verify credentials and ticket authenticityWhat can do this →
85% · agentMostly automatable
Count tickets and prepare operational reportsWhat can do this →
82% · agentMostly automatable
Respond to patron inquiries and provide event informationWhat can do this →
62% · agentPartly automatable
Manage inventory of merchandise and suppliesWhat can do this →
58% · agentPartly automatable
Assign duties and manage staff schedulesWhat can do this →
55% · agentPartly automatable
Greet patrons and provide in-person assistanceWhat can do this →
12% · you keepBarely automatable
The team5 agents · 5 need no setup
Credential verification agent
Ticket scanning software · Ticket Alternative Express Entry · Docs
● No integration needed
Reporting agent
Microsoft Excel · Microsoft Word · Docs
● No integration needed
Patron inquiry agent
Email · Chat · Docs
● No integration needed
Inventory management agent
Microsoft Excel · Sheets · Docs
● No integration needed
Scheduling agent
Microsoft Excel · Microsoft Outlook · Calendar
● No integration needed
You keep this
Physically greet and welcome patrons at venue entranceProvide hands-on assistance to patrons with wheelchairs and special needsPhysically guide patrons to seats and exits, especially during emergenciesMaintain physical order and safety, refuse entry to unauthorized persons
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
