The tasks · First-Line Supervisors of Retail Sales WorkersSOC 41-1011.00
Sales and inventory reportingWhat can do this →
88% · agent
Customer service and inquiriesWhat can do this →
85% · agent
Marketing strategy developmentWhat can do this →
82% · agent
Inventory monitoring and purchasingWhat can do this →
80% · agent
Staff training and instructionWhat can do this →
75% · agent
Employee supervision and managementWhat can do this →
35% · you keep
The team5 agents · 5 need no setup
Reporting agent
Microsoft Excel · Tableau · Microsoft Word
● No integration needed
Customer service agent
Salesforce software · Microsoft Outlook · Chat
● No integration needed
Marketing strategy agent
Google Analytics · Microsoft PowerPoint · Adobe Photoshop
● No integration needed
Inventory management agent
Microsoft Excel · SAP software · Oracle Database
● No integration needed
Training content agent
Microsoft PowerPoint · Microsoft Word · Adobe Illustrator
● No integration needed
You keep this
Final hiring and firing decisionsDirect employee discipline and performance managementPhysical security oversight and emergency responseUltimate accountability for store operations and P&L
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
No software category addresses thisWhy not
