The tasks · Cargo and Freight AgentsSOC 43-5011.00
Documentation & data entryWhat can do this →
88% · agentMostly automatable
Rate calculation & cost estimationWhat can do this →
85% · agentMostly automatable
Shipping records & manifestsWhat can do this →
82% · agentMostly automatable
Insurance arrangementWhat can do this →
78% · agentMostly automatable
Shipping method recommendationsWhat can do this →
58% · agentPartly automatable
Negotiate transport arrangementsWhat can do this →
22% · you keepBarely automatable
The team5 agents · 5 need no setup
Documentation agent
Database software · Transportation management software · Microsoft Excel
● No integration needed
Rate calculation agent
Microsoft Excel · Transportation management software · Database software
● No integration needed
Records & manifest agent
Microsoft Excel · Database software · Transportation management software
● No integration needed
Insurance coordination agent
Email · Database software · Microsoft Word
● No integration needed
Shipping advisory agent
Transportation management software · Microsoft Excel · Email
● No integration needed
You keep this
Negotiate and finalize transport contracts with carriersSupervise warehouse and shipping staff on-sitePhysically inspect, load, unload, and handle cargoResolve escalated shipment disputes and claims
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
