Bill and Account Collectors, task by task.
The 13 activities O*NET records for this job, each linked to what software can take on. The scored breakdown for this one is still generating.
Also filed here46
- chaser
- dunner
- collector
- repossessor
- bill collector
- data collector
- debt collector
- rent collector
- car repossessor
- field collector
- claims collector
- collection agent
- collection clerk
- collections agent
- and 32 more
The full activity list
All 13 detailed work activities O*NET records for Bill and Account Collectors, grouped by how much of each one software can take on. Every row has its own page.
Mostly automatable 6
| Activity | Jobs |
|---|---|
| Maintain financial or account records | 25 |
| Interview employees, customers, or others to collect information | 23 |
| File documents or records | 17 |
| Sort mail | 16 |
| Maintain medical records | 15 |
| Obtain personal or financial information about customers or applicants | 12 |
Partly automatable 6
| Activity | Jobs |
|---|---|
| Collect deposits, payments or fees | 27 |
| Provide information to coworkers | 22 |
| Respond to customer problems or complaints | 19 |
| Provide notifications to customers or patrons | 12 |
| Discuss account status or activity with customers or patrons | 10 |
| Monitor financial information | 6 |
Barely automatable 1
| Activity | Jobs |
|---|---|
| Negotiate financial arrangements | 5 |