Waiters and Waitresses, task by task.
The 19 activities O*NET records for this job, each linked to what software can take on. The scored breakdown for this one is still generating.
Also filed here34
- busser
- carhop
- server
- waiter
- waitress
- bar waiter
- club waiter
- food runner
- food server
- bar waitress
- deck steward
- wine steward
- buffet waiter
- club waitress
- and 20 more
The full activity list
All 19 detailed work activities O*NET records for Waiters and Waitresses, grouped by how much of each one software can take on. Every row has its own page.
Mostly automatable 2
| Activity | Jobs |
|---|---|
| Process customer bills or payments | 12 |
| Take customer orders | 7 |
Partly automatable 5
| Activity | Jobs |
|---|---|
| Provide customers with general information or assistance | 9 |
| Communicate with customers to resolve complaints or ensure satisfaction | 6 |
| Communicate dining or order details to kitchen personnel | 5 |
| Present food or beverage information or menus to customers | 5 |
| Schedule dining reservations | 4 |