The tasks · Waiters and WaitressesSOC 35-3031.00
Process payments and prepare checksWhat can do this →
85% · agentMostly automatable
Take and transmit food ordersWhat can do this →
78% · agentMostly automatable
Answer menu questions and make recommendationsWhat can do this →
55% · agentPartly automatable
Check customer satisfaction and handle issuesWhat can do this →
42% · you keepPartly automatable
Serve food and beverages to tablesWhat can do this →
12% · you keepBarely automatable
Clear tables and clean dining areasWhat can do this →
8% · you keepBarely automatable
The team3 agents · 1 need no setup
Payment processing agent
NCR Advanced Checkout Solution · Intuit QuickBooks Point of Sale · Sheets
Needs Point-of-sale system
Order management agent
Hospitality Control Solutions Aloha Point-of-Sale · MICROS Systems HSI Profits Series · Chat
Needs Kitchen display system
Menu assistance agent
Chat · Docs · Web
● No integration needed
You keep this
Physically serve food and beverages to customers at tablesPerform all cleaning, bussing, and physical setup tasksVerify customer age for alcohol service in personProvide in-person hospitality and handle sensitive customer situations
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
