The tasks · TellersSOC 43-3071.00
Data entry and transaction recordingWhat can do this →
92% · agent
Financial calculations and verificationWhat can do this →
90% · agent
Customer correspondence and documentationWhat can do this →
88% · agent
Account records maintenanceWhat can do this →
85% · agent
Customer service and inquiriesWhat can do this →
82% · agent
Cash handling and physical transactionsWhat can do this →
15% · you keep
The team5 agents · 5 need no setup
Transaction Recording Agent
Microsoft Excel · Microsoft Office software · Sage 50 Accounting
● No integration needed
Financial Calculation Agent
Microsoft Excel · Sage 50 Accounting · Microsoft Office software
● No integration needed
Correspondence Agent
Microsoft Word · Microsoft Outlook · Email software
● No integration needed
Records Management Agent
Microsoft Excel · Microsoft Dynamics · Hyland Software OnBase
● No integration needed
Customer Service Agent
Email software · Microsoft Office software · Chat
● No integration needed
You keep this
Physical cash handling and vault securityFinal approval of high-value transactionsLegal accountability for financial discrepanciesIn-person customer identity verification
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
