The tasks · Taxi DriversSOC 53-3054.00
Fare calculation and payment processingWhat can do this →
85% · agentMostly automatable
Accident and incident reportingWhat can do this →
82% · agentMostly automatable
Dispatch communication and coordinationWhat can do this →
58% · agentPartly automatable
Passenger information and local guidanceWhat can do this →
52% · agentPartly automatable
Vehicle operation and passenger transportWhat can do this →
12% · you keepBarely automatable
Vehicle maintenance and inspectionWhat can do this →
8% · you keepBarely automatable
The team4 agents · 3 need no setup
Fare calculation agent
Microsoft Excel · Digital Dispatch · Sheets
● No integration needed
Incident reporting agent
Microsoft Office software · Docs · Email
● No integration needed
Dispatch coordination agent
Digital Dispatch · Easy Dispatch · Chat
Needs Digital Dispatch
Passenger information agent
Search · Web · Chat
● No integration needed
You keep this
Physically drive the vehicle and transport passengers safelyPerform hands-on vehicle maintenance, repairs, and cleaningAssist passengers with boarding, luggage, and physical supportMake final safety and route decisions in real-time driving conditions
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
