Social and Human Service Assistants, task by task.
The work this job is made of, grouped and scored on how much of its output software can produce today, then linked to what addresses it. What is left over is the job. The full activity list is underneath.
Also filed here59
- advocate
- case aide
- home visitor
- service aide
- welfare aide
- house visitor
- intake worker
- case work aide
- child advocate
- community aide
- counselor aide
- court advocate
- support worker
- youth advocate
- and 45 more
- SOC code
- 21-1093.00
- Activities scored
- 6
- In O*NET
- 20 activities
- Activities an agent can take on
- 4
- Grounded in
- O*NET 30.3
The tasks · Social and Human Service AssistantsSOC 21-1093.00
Report writing and documentationWhat can do this →
88% agentMostly automatable
Client information gathering and interviewsWhat can do this →
82% agentMostly automatable
Care plan developmentWhat can do this →
78% agentMostly automatable
Resource referrals and assistanceWhat can do this →
64% agentPartly automatable
In-person client visits and supportWhat can do this →
25% you keepBarely automatable
Client transportation servicesWhat can do this →
15% you keepBarely automatable
The team4 agents 4 need no setup
Documentation agent
Microsoft Word · Microsoft Excel · Database software
No integration needed
Client intake agent
Microsoft Office software · Database software · Electronic medical record EMR software
No integration needed
Care planning agent
Microsoft Word · Database software · Electronic medical record EMR software
No integration needed
Resource coordination agent
Microsoft Office software · Database software · Web browser software
No integration needed
You keep this
Conduct in-person home visits and face-to-face client supportProvide physical transportation and accompaniment to appointmentsMake final decisions on client safety and intervention needsOwn accountability for client welfare and case outcomes
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
The full activity list
All 20 detailed work activities O*NET records for Social and Human Service Assistants, grouped by how much of each one software can take on. Every row has its own page.
Mostly automatable 4
| Activity | Jobs |
|---|---|
| Write reports or evaluations | 24 |
| Develop treatment plans for patients or clients | 9 |
| Interview clients to gather information about their backgrounds, needs, or progress | 9 |
| Maintain social services program records | 2 |