The tasks · Social and Human Service AssistantsSOC 21-1093.00
Report writing and documentationWhat can do this →
88% · agent
Client information gathering and interviewsWhat can do this →
82% · agent
Care plan developmentWhat can do this →
78% · agent
Resource referrals and assistanceWhat can do this →
75% · agent
In-person client visits and supportWhat can do this →
25% · you keep
Client transportation servicesWhat can do this →
15% · you keep
The team4 agents · 4 need no setup
Documentation agent
Microsoft Word · Microsoft Excel · Database software
● No integration needed
Client intake agent
Microsoft Office software · Database software · Electronic medical record EMR software
● No integration needed
Care planning agent
Microsoft Word · Database software · Electronic medical record EMR software
● No integration needed
Resource coordination agent
Microsoft Office software · Database software · Web browser software
● No integration needed
You keep this
Conduct in-person home visits and face-to-face client supportProvide physical transportation and accompaniment to appointmentsMake final decisions on client safety and intervention needsOwn accountability for client welfare and case outcomes
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
