Reservation and Transportation Ticket Agents and Travel Clerks, task by task.
The 18 activities O*NET records for this job, each linked to what software can take on. The scored breakdown for this one is still generating.
Also filed here75
- gate agent
- cabin agent
- depot agent
- train clerk
- flight agent
- road advisor
- ticket agent
- ticket clerk
- travel clerk
- airline agent
- airport agent
- baggage agent
- baggage clerk
- booking agent
- and 61 more
The full activity list
All 18 detailed work activities O*NET records for Reservation and Transportation Ticket Agents and Travel Clerks, grouped by how much of each one software can take on. Every row has its own page.
Mostly automatable 5
| Activity | Jobs |
|---|---|
| Compile data or documentation | 31 |
| Calculate costs of goods or services | 25 |
| Maintain inventory records | 8 |
| Obtain information about goods or services | 7 |
| Review customer information | 3 |
Partly automatable 6
| Activity | Jobs |
|---|---|
| Explain regulations, policies, or procedures | 51 |
| Collect deposits, payments or fees | 27 |
| Promote products, services, or programs | 25 |
| Provide transportation information to passengers or customers | 14 |
| Provide notifications to customers or patrons | 12 |
| Discuss goods or services information with customers or patrons | 10 |
Barely automatable 7
| Activity | Jobs |
|---|---|
| Clean facilities or equipment | 14 |
| Maintain security | 10 |
| Track goods or materials | 7 |
| Assist individuals with paperwork | 6 |
| Make travel, accommodations, or entertainment arrangements for others | 5 |
| Handle luggage or other possessions for patrons | 5 |
| Assist disabled or incapacitated individuals | 3 |