Public Safety Telecommunicators, task by task.
The 19 activities O*NET records for this job, each linked to what software can take on. The scored breakdown for this one is still generating.
Also filed here46
- call taker
- dispatcher
- call person
- 911 operator
- 911 dispatcher
- alarm operator
- fire dispatcher
- dispatch officer
- radio dispatcher
- telecommunicator
- dispatch operator
- police dispatcher
- emergency operator
- dispatch specialist
- and 32 more
The full activity list
All 19 detailed work activities O*NET records for Public Safety Telecommunicators, grouped by how much of each one software can take on. Every row has its own page.
Mostly automatable 5
| Activity | Jobs |
|---|---|
| Enter information into databases or software programs | 25 |
| Search files, databases or reference materials to obtain needed information | 17 |
| Maintain current knowledge related to work activities | 12 |
| Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities | 12 |
| Maintain call records | 3 |
Partly automatable 6
| Activity | Jobs |
|---|---|
| Answer telephones to direct calls or provide information | 25 |
| Confer with coworkers to coordinate work activities | 19 |
| Refer customers to appropriate personnel | 14 |
| Discuss goods or services information with customers or patrons | 10 |
| Report maintenance or equipment problems to appropriate personnel | 9 |
| Relay information between personnel | 7 |
Barely automatable 8
| Activity | Jobs |
|---|---|
| Monitor equipment operation to ensure proper functioning | 35 |
| Operate vehicles or material-moving equipment | 18 |
| Coordinate operational activities | 15 |
| Operate communications equipment or systems | 12 |
| Maintain security | 10 |
| Provide basic health care services | 6 |
| Monitor alarm systems | 4 |
| Adjust office equipment to ensure proper operation | 3 |