The tasks · Postal Service Mail CarriersSOC 43-5052.00
Sort and route mail for delivery sequenceWhat can do this →
88% · agentMostly automatable
Record address changes and maintain delivery recordsWhat can do this →
85% · agentMostly automatable
Process receipts, paperwork, and financial recordsWhat can do this →
82% · agentMostly automatable
Answer customer questions about postal servicesWhat can do this →
58% · agentPartly automatable
Deliver mail to residences and businesses along routesWhat can do this →
12% · you keepBarely automatable
Operate delivery vehicles and material-moving equipmentWhat can do this →
8% · you keepBarely automatable
The team4 agents · 1 need no setup
Mail sorting agent
Delivery Routing System DRS · Delivery operations information system DOIS · Address Management System AMS
Needs Delivery Routing System DRS
Records management agent
Address Management System AMS · Automated Data Collection System ADCS · Sheets
Needs Address Management System AMS
Documentation processing agent
Microsoft Word · Time and Attendance Collection System TACS · Sheets
Needs Time and Attendance Collection System TACS
Customer service agent
Chat · Docs · Microsoft Word
● No integration needed
You keep this
Physically deliver mail along routes on foot or by vehicleOperate delivery vehicles safely in varied conditionsHandle cash transactions and secure valuable mail items in personAssess unusual delivery circumstances and safety issues in the field
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
