The tasks · Postal Service ClerksSOC 43-5051.00
Calculate postage, shipping costs, and verify documentationWhat can do this →
88% · agentMostly automatable
Sort and process incoming/outgoing mailWhat can do this →
85% · agentMostly automatable
Answer questions on mail regulations, rates, and proceduresWhat can do this →
62% · agentPartly automatable
Respond to complaints and fill out investigation formsWhat can do this →
58% · agentPartly automatable
Obtain signatures for registered/special delivery mailWhat can do this →
25% · you keepBarely automatable
Transport mail between work stations and deliver itemsWhat can do this →
12% · you keepBarely automatable
The team4 agents · 4 need no setup
Postage calculation agent
Delivery operations information system DOIS · Sheets · Docs
● No integration needed
Mail sorting agent
Inventory tracking software · Delivery operations information system DOIS · Docs
● No integration needed
Regulations Q&A agent
Search · Docs · Chat
● No integration needed
Complaint response agent
Docs · Email · Delivery operations information system DOIS
● No integration needed
You keep this
Physically obtain signatures from recipients for registered or special delivery mailTransport mail physically between work stations and deliver items on-siteHandle cash transactions and maintain accountability for money drawersProvide in-person assistance to customers with complex claims or compliance issues
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
