The tasks · Online MerchantsSOC 13-1199.06
Create product descriptions, images, and marketing contentWhat can do this →
88% · agentMostly automatable
Calculate revenue, sales, expenses, and transaction totalsWhat can do this →
82% · agentMostly automatable
Process payments and manage orders/invoicesWhat can do this →
80% · agentMostly automatable
Develop pricing strategies and business plansWhat can do this →
75% · agentMostly automatable
Correspond with customers via email and messagingWhat can do this →
64% · agentPartly automatable
Package and ship physical ordersWhat can do this →
18% · you keepBarely automatable
The team5 agents · 5 need no setup
Content & Marketing Agent
Adobe Photoshop · WordPress · Google Analytics
● No integration needed
Customer Support Agent
Email · Microsoft Outlook · Chat
● No integration needed
Financial Analysis Agent
Microsoft Excel · Intuit QuickBooks · Sheets
● No integration needed
Order Management Agent
Microsoft Excel · Email · Docs
● No integration needed
Business Planning Agent
Microsoft Excel · Microsoft Word · Google Analytics
● No integration needed
You keep this
Approve final pricing and business strategy decisionsOwn accountability for financial transactions and customer disputesPhysically package, label, and ship inventoryMake final go/no-go decisions on product sourcing and vendor relationships
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
