The tasks · Mail Clerks and Mail Machine Operators, Except Postal ServiceSOC 43-9051.00
Verify addresses, postage, and mail conditionWhat can do this →
88% · agentMostly automatable
Sort and route incoming/outgoing mailWhat can do this →
85% · agentMostly automatable
Determine shipping method and prepare for deliveryWhat can do this →
82% · agentMostly automatable
Answer inquiries about shipping/mailing policiesWhat can do this →
58% · agentPartly automatable
Wrap, package, and physically handle mail containersWhat can do this →
18% · you keepBarely automatable
Operate, monitor, and maintain mail machinesWhat can do this →
12% · you keepBarely automatable
The team4 agents · 4 need no setup
Mail verification agent
Microsoft Excel · Web browser software · Email software
● No integration needed
Mail sorting and routing agent
Microsoft Excel · Recordkeeping software · Email software
● No integration needed
Shipping analysis agent
Microsoft Excel · Postal Explorer · Web browser software
● No integration needed
Policy inquiry agent
Email software · Microsoft Word · Web browser software
● No integration needed
You keep this
Physically wrap, package, load, and unload mail containers and parcelsOperate, monitor, adjust, and repair mail processing machines on-siteRelease packages to customers upon verification of identificationHandle cash transactions and approve payment processing
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
