The tasks · Freight ForwardersSOC 43-5011.01
Documentation and compliance preparationWhat can do this →
88% · agent
Shipping cost calculation and quotationWhat can do this →
85% · agent
Route analysis and optimizationWhat can do this →
82% · agent
Shipment tracking and record keepingWhat can do this →
80% · agent
Client communication and status updatesWhat can do this →
78% · agent
Rate negotiation with carriersWhat can do this →
25% · you keep
The team5 agents · 5 need no setup
Documentation agent
Microsoft Word · Microsoft Excel · CargoWise ediEnterprise
● No integration needed
Cost calculation agent
Microsoft Excel · SAP software · Order management software
● No integration needed
Route optimization agent
Microsoft Excel · TMW Enterprise Transportation Management Systems · Web browser software
● No integration needed
Tracking agent
Package tracking software · Microsoft Excel · Email software
● No integration needed
Client communication agent
Microsoft Outlook · Email software · Microsoft Word
● No integration needed
You keep this
Negotiate final shipping rates and contract terms with carriersApprove high-value shipment arrangements and special cargo handlingOwn regulatory compliance accountability and customs clearance decisionsMaintain key client relationships and handle escalated shipping issues
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
