The tasks · Fast Food and Counter WorkersSOC 35-3023.00
Process payments and balance receiptsWhat can do this →
88% · agentMostly automatable
Take and record customer ordersWhat can do this →
85% · agentMostly automatable
Communicate with customers regarding orders and complaintsWhat can do this →
62% · agentPartly automatable
Monitor inventory and order suppliesWhat can do this →
58% · agentPartly automatable
Prepare and cook food itemsWhat can do this →
12% · you keepBarely automatable
Serve food and beverages to customersWhat can do this →
8% · you keepBarely automatable
The team4 agents · 2 need no setup
Payment processing agent
NCR Advanced Checkout Solution · Intuit QuickBooks Point of Sale · Microsoft Excel
Needs POS system
Order-taking agent
Aldelo Systems Aldelo for Restaurants Pro · RestaurantPlus PRO · Chat
Needs POS/ordering system
Customer service agent
Chat · Email · Facebook
● No integration needed
Inventory monitoring agent
Microsoft Excel · Sheets · Email
● No integration needed
You keep this
Physical food preparation, cooking, and quality controlIn-person service and delivery of food to customersFacility cleaning and sanitationStaff supervision, training, and scheduling decisions
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
