The tasks · Driver/Sales WorkersSOC 53-3031.00
Record sales, delivery, and transaction dataWhat can do this →
88% · agentMostly automatable
Review customer lists and route informationWhat can do this →
82% · agentMostly automatable
Inform customers of new products and price changesWhat can do this →
58% · agentPartly automatable
Collect payments and make changeWhat can do this →
42% · you keepPartly automatable
Drive trucks and operate delivery vehiclesWhat can do this →
18% · you keepBarely automatable
Load trucks, maintain vehicles, and clean equipmentWhat can do this →
12% · you keepBarely automatable
The team3 agents · 3 need no setup
Sales & Delivery Recording Agent
Microsoft Excel · Route planning software · Sheets
● No integration needed
Route & Customer Review Agent
Route planning software · Microsoft Excel · Sheets
● No integration needed
Customer Communication Agent
Email · Chat · Microsoft Office software
● No integration needed
You keep this
Drive vehicles and navigate routes safelyPhysically handle cash transactions and verify payment accuracy on-sitePerform hands-on vehicle maintenance and equipment cleaningResolve in-person customer complaints and service issues
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
