Credit Counselors, task by task.
The work this job is made of, grouped and scored on how much of its output software can produce today, then linked to what addresses it. What is left over is the job. The full activity list is underneath.
Also filed here41
- loan advisor
- loan servicer
- debt counselor
- credit associate
- credit counselor
- mortgage advisor
- credit specialist
- housing counselor
- mortgage counselor
- home lending advisor
- credit representative
- financial aid advisor
- financial aid officer
- credit card specialist
- and 27 more
- SOC code
- 13-2071.00
- Activities scored
- 6
- In O*NET
- 16 activities
- Activities an agent can take on
- 5
- Grounded in
- O*NET 30.3
The tasks · Credit CounselorsSOC 13-2071.00
Financial document preparation and reportingWhat can do this →
88% agentMostly automatable
Debt calculations and repayment analysisWhat can do this →
85% agentMostly automatable
Financial plan and budget developmentWhat can do this →
82% agentMostly automatable
Financial assessment and record examinationWhat can do this →
78% agentMostly automatable
Client correspondence and inquiry responsesWhat can do this →
64% agentPartly automatable
Creditor negotiations and dispute resolutionWhat can do this →
25% you keepBarely automatable
The team5 agents 5 need no setup
Financial Documentation Agent
Microsoft Word · Microsoft Excel · Microsoft Access
No integration needed
Debt Analysis Agent
Microsoft Excel · Web · Sheets
No integration needed
Financial Planning Agent
Microsoft Excel · Microsoft Word · Sheets
No integration needed
Client Communication Agent
Email · Chat · Microsoft Outlook
No integration needed
Financial Assessment Agent
Microsoft Excel · Microsoft Access · LexisNexis
No integration needed
You keep this
Final approval of debt management plans and financial recommendationsLegal accountability for client financial advice and outcomesHigh-stakes creditor negotiations requiring human relationship managementClient trust decisions in sensitive financial situations
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
The full activity list
All 16 detailed work activities O*NET records for Credit Counselors, grouped by how much of each one software can take on. Every row has its own page.
Mostly automatable 8
Partly automatable 7
Barely automatable 1
| Activity | Jobs |
|---|---|
| Negotiate agreements to resolve disputes | 6 |