Credit Counselors, task by task.

The work this job is made of, grouped and scored on how much of its output software can produce today, then linked to what addresses it. What is left over is the job. The full activity list is underneath.

Also filed here41
  • loan advisor
  • loan servicer
  • debt counselor
  • credit associate
  • credit counselor
  • mortgage advisor
  • credit specialist
  • housing counselor
  • mortgage counselor
  • home lending advisor
  • credit representative
  • financial aid advisor
  • financial aid officer
  • credit card specialist
  • and 27 more
SOC code
13-2071.00
Activities scored
6
In O*NET
16 activities
Activities an agent can take on
5
Grounded in
O*NET 30.3
The tasks · Credit CounselorsSOC 13-2071.00
88% · agentMostly automatable
85% · agentMostly automatable
82% · agentMostly automatable
78% · agentMostly automatable
64% · agentPartly automatable
25% · you keepBarely automatable
The team5 agents · 5 need no setup
Financial Documentation Agent
Microsoft Word · Microsoft Excel · Microsoft Access
● No integration needed
Debt Analysis Agent
Microsoft Excel · Web · Sheets
● No integration needed
Financial Planning Agent
Microsoft Excel · Microsoft Word · Sheets
● No integration needed
Client Communication Agent
Email · Chat · Microsoft Outlook
● No integration needed
Financial Assessment Agent
Microsoft Excel · Microsoft Access · LexisNexis
● No integration needed
You keep this
Final approval of debt management plans and financial recommendationsLegal accountability for client financial advice and outcomesHigh-stakes creditor negotiations requiring human relationship managementClient trust decisions in sensitive financial situations

Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.

Start with these three

The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.

Financial document preparation and reporting88% · recording, documentation and administration · mostly automatable
Debt calculations and repayment analysis85% · analysis and evaluation work · mostly automatable
Financial plan and budget development82% · drafting and content production · mostly automatable

The full activity list

All 16 detailed work activities O*NET records for Credit Counselors, grouped by how much of each one software can take on. Every row has its own page.

Barely automatable 1

Barely automatable activities for Credit Counselors
ActivityJobs
Negotiate agreements to resolve disputes6