The work this job is made of, grouped and scored on how much of its output software can produce today, then linked to what addresses it. What is left over is the job. The full activity list is underneath.
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
All 12 detailed work activities O*NET records for Credit Analysts, grouped by how much of each one software can take on. Every row has its own page.
| Activity | Jobs |
|---|---|
| Correspond with customers to answer questions or resolve complaints | 15 |
| Collect payments for goods or services | 15 |
| Advise others on financial matters | 10 |
| Confer with others about financial matters | 9 |