Computer User Support Specialists, task by task.

The 22 activities O*NET records for this job, each linked to what software can take on. The scored breakdown for this one is still generating.

Also filed here86

desktop analyst
customer liaison
support engineer
computer operator
help desk analyst
help desk operator
software installer
support specialist
computer specialist
applications analyst
help desk specialist
service desk analyst
user support analyst
computer technologist
and 72 more

The full activity list

All 22 detailed work activities O*NET records for Computer User Support Specialists, grouped by how much of each one software can take on. Every row has its own page.

Mostly automatable 11

Mostly automatable activities for Computer User Support Specialists
Activity	Jobs
Document operational activities	22
Update knowledge about emerging industry or technology trends	21
Conduct research to gain information about products or processes	17
Test software performance	14
Install computer software	14
Evaluate utility of software or hardware technologies	14
Modify software programs to improve performance	10
Install computer hardware	9
Read documents to gather technical information	8
Resolve computer software problems	7
Test computer hardware performance	7

Partly automatable 6

Partly automatable activities for Computer User Support Specialists
Activity	Jobs
Collaborate with others to determine design specifications or details	16
Collaborate with others to resolve information technology issues	15
Recommend changes to improve computer or information systems	14
Provide technical support for software maintenance or use	11
Provide recommendations to others about computer hardware	9
Monitor computer system performance to ensure proper operation	5

Barely automatable 5

Barely automatable activities for Computer User Support Specialists
Activity	Jobs
Train others in computer interface or software use	15
Supervise information technology personnel	12
Maintain computer hardware	6
Teach others to use computer equipment or hardware	5
Participate in staffing decisions	5