The tasks · Computer, Automated Teller, and Office Machine RepairersSOC 49-2011.00
Documentation and record keepingWhat can do this →
88% · agent
Inventory management and orderingWhat can do this →
85% · agent
Data analysis and performance assessmentWhat can do this →
82% · agent
Customer consultation and problem assessmentWhat can do this →
75% · agent
Physical repair and component replacementWhat can do this →
15% · you keep
On-site equipment testing and calibrationWhat can do this →
12% · you keep
The team4 agents · 3 need no setup
Documentation agent
Microsoft Word · Microsoft Excel · Database software
● No integration needed
Inventory management agent
Inventory control system software · Microsoft Excel · Email
Needs Inventory control system
Performance analysis agent
Microsoft Excel · Database software · Personal computer diagnostic software
● No integration needed
Customer support agent
Call tracking software · Email · Microsoft Office software
● No integration needed
You keep this
Perform hands-on physical repairs and component replacementsConduct on-site equipment testing and calibrationTravel to customer locations for emergency serviceMake final diagnostic decisions for complex equipment failures
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three.
The most automatable work in this job, and what actually addresses it. Each one has a page of its own showing every occupation that does it.
