The tasks · Baggage Porters and BellhopsSOC 39-6011.00
Complete charge slips, billing, and maintain financial recordsWhat can do this →
85% · agentMostly automatable
Prepare baggage insurance forms and administrative documentsWhat can do this →
82% · agentMostly automatable
Provide directions, travel information, and service detailsWhat can do this →
58% · agentPartly automatable
Explain room features, policies, and proceduresWhat can do this →
52% · agentPartly automatable
Greet guests and escort to rooms with personal presenceWhat can do this →
18% · you keepBarely automatable
Transport and handle luggage physicallyWhat can do this →
12% · you keepBarely automatable
The team4 agents · 4 need no setup
Billing & Records Agent
Microsoft Excel · Microsoft Word · Docs
● No integration needed
Forms & Documentation Agent
Microsoft Word · Microsoft Excel · Docs
● No integration needed
Information & Directions Agent
Web · Search · Docs
● No integration needed
Guest Education Agent
Docs · Web · Chat
● No integration needed
You keep this
Physically transport and handle guest luggage and belongingsProvide in-person greeting, escort, and hospitality presenceAssist guests with disabilities requiring physical supportMaintain security presence and monitor premises in person
Automatability scores estimate how much of a task an agent can reliably do today, grounded in O*NET task data. They are not predictions of job loss.
Start with these three
The most automatable work in this job, and the one tool we would use for each. Every task has a page of its own with the reasoning and every occupation that does it.
